Frequently Asked Questions

We are situated at 4 Warrendale Court, Etobicoke, ON M9V 1P9, in a quiet residential neighbourhood of North Toronto.

Our residential treatment center provides a welcoming and safe environment, featuring semi-private rooms, nutritious meals prepared by our on-site chef, and various therapeutic and recreational activities.

The cost varies depending on factors such as the type of program, duration, and specific needs. In Toronto, private rehab services typically range from $10,000 to $30,000 per month.

Yes, we have partnered with Medicard to provide financing options, allowing for manageable monthly payment plans.

We accept certified cheques, debit cards, all major credit cards (Visa, Mastercard, American Express), direct deposits, and wire transfers.

Absolutely. Our team includes licensed medical professionals, including doctors and nurses, who provide 24/7 care and supervision.

Yes, we offer supervised detox programs tailored to individual needs, ensuring safety and comfort during withdrawal.

Medications may be prescribed as part of a comprehensive treatment plan, depending on the individual’s requirements.

Yes, we specialize in treating concurrent disorders, addressing both addiction and underlying mental health conditions such as anxiety, depression, and PTSD.

Each client receives personalized care, including regular one-on-one counselling sessions, the frequency of which is determined by their specific treatment plan.

Yes, our facility accommodates both men and women, with appropriate measures in place to ensure privacy and comfort for all clients. We offer split-gender living arrangements and daily activities, while some group therapy sessions are coed, providing a balanced approach to treatment.

Visitation policies are designed to support the recovery process and are discussed during the admission process to ensure they align with individual treatment plans.

Policies regarding personal devices like cell phones and laptops are in place to minimize distractions and support recovery. Specific guidelines are provided upon admission.

Designated smoking areas are available for clients who smoke, adhering to health and safety regulations.

While individual outcomes vary, our holistic and personalized approach has led to a high rate of successful recoveries.

Yes, we provide lifetime aftercare services, including counselling and support groups, to help clients maintain long-term sobriety.

We believe that voluntary participation is crucial for effective treatment. However, we offer intervention services to help families encourage loved ones to seek help.

Clients are advised to bring comfortable clothing, personal hygiene items, and any necessary medications. A detailed list is provided during the admission process.

Physical signs can vary but often include sudden weight changes, poor hygiene, frequent nosebleeds (from snorting substances), bloodshot eyes, tremors, sleep disturbances, and unusual body odours. These signs may be accompanied by behavioural changes such as isolation, mood swings, or neglect of responsibilities.

If someone is using substances despite negative consequences to their health, relationships, or responsibilities, it may indicate an addiction. Other red flags include secrecy, financial problems, changes in social circles, erratic behaviour, and unsuccessful attempts to quit. A professional assessment is the best way to confirm and address the issue.